Research

U.S. Bank repeated as the Best-in-Class winner in the 2025 mobile banking edition of Javelin Strategy & Research’s industry-leading annual digital banking scorecards. U.S. Bank opened up a larger lead over Bank of America and was again challenge...

U.S. Bank repeated as the Best in Class winner in the 2025 online banking edition of Javelin Strategy & Research’s industry-leading annual digital banking scorecards. U.S. Bank, which also won Best in Class in mobile banking, held off hard-charg...

Account takeover (ATO) is surging, and the problem is getting dimensionally worse. Banks that rely on outdated, one-time authentication and static identity verification strategies are unable to combat this problem against criminals employing sop...

Rocket Mortgage’s acquisition of Redfin and Mr. Cooper positions it to achieve something no other industry player has accomplished. It is building an unparalleled end-to-end, digital-centric mortgage lending behemoth that threatens to disinterme...

Virtual cards are a fast-growing force in business-to-business payments, but adoption remains uneven across buyer industries. This report analyzes 147 U.S. industries using a composite scoring system that incorporates supplier acceptance, workin...

Compliance will never equate to security, and zero trust will never hinge on technology. Zero trust is built and secured via a solid corporate culture and cybersecurity strategy that is constantly reinforced, supported, and preached. Zero trust ...

Amid a dynamically changing landscape for payments, debit remains a steadfast performer, serving as a workhorse payment method for everyday transactions. As consumer behavior shifts, driven by economic uncertainty and technological innovation, i...

Gen Z is forcing the investment industry to reassess its digital strategies to profitably build client relationships, present investment options, design digital experiences, and integrate education with every login. One obvious challenge is that...

Merchants and payment service providers are working diligently to turn the promises of artificial intelligence into tangible business advantages. AI promises to deliver new levels of automation and efficiency to merchants and payment service pro...

AI’s transformative effects are becoming evident in how businesses source and buy things. The growing use of AI—predictive, generative, and agentic—across the source-to-settle value chain is poised to make a considerable impact on commercial pay...